This document is a placeholder and TO BE REVIEWED BY SOLICITOR before publication.
Complaints
Last updated: 16 October 2026
We want you to have a good experience with Syva. If something goes wrong, please tell us so we can put it right.
How to complain
Contact us from your account or by email. We aim to acknowledge complaints within two working days and resolve them within eight weeks.
If we can't resolve it
If you are not satisfied with our response, you may refer your complaint to an alternative dispute resolution body. Details will be added here.